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OUR SERVICE GUARANTEES
We Stand Behind All Our plumbing services
At Ideal Plumbing Service, we stand behind everything we do. Unlike other plumbing companies, we don’t water down our guarantees with exclusions and limitations. Instead, we make sure that our guarantees hold us to the highest standards in the industry, making them solidly customer-focused.
100% Satisfaction Guarantee On Time, Every Time.
We promise you, our client, that we will arrive at your home within the scheduled time window. If our technician does not show up at your home on time, we will waive our service call fee.
Repairs
We guarantee that repairs are fixed right and give all of our customers our amazing 3 year Ideal plumbing warranty, taking your peace of mind to the next level!
Whole House Re-Pipe Guarantee:
We take pride in bringing our customers an unsurpassed level of comfort! Thats why we guarantee our workmanship for a period of 10 years, and use Uponor pipe & fittings that comes with a 25 year warranty directly from the manufacture. If your pipes fail at any time during that period, we will repair the failure free of charge. We guarantee that all materials used are up to the code in your area, and we strive to protect the condition of your home, guaranteed!!
Plumbing Equipment & Fixture Guarantee:
We guarantee that the equipment and/or fixtures we have installed in your home will perform as we have stated. If any equipment used under normal working conditions fails (within our written warranty period stated on the contract and/or invoice), we will repair or replace the item at no charge to you. Certain equipment and fixtures require yearly maintenance. If these maintenances are not performed the guarantee may be void as per manufacturer specifications.